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Official Patient & Healthcare Partner Support

Contact us

Questions about BSS in Darbhanga? Our team typically responds within one business day.

Send us a message

~24 hr response

For general enquiries, support, or onboarding assistance.

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WhatsApp support

For faster help during business hours, message us on WhatsApp.

Direct Channels

Direct Hotline +91 91220 00751
Operating Hours Monday – Saturday: 9:00 AM – 8:00 PM IST
Emergency Medical Services
For life-threatening emergencies, call 108 or 102 immediately. Bharat Swasthya Setu is not an emergency response provider.

Quick links

Support Knowledgebase

Frequently Asked Questions

Quick answers to common questions about Bharat Swasthya Setu.

How can clinics or hospitals join Bharat Swasthya Setu?
Clinics and healthcare establishments can register easily via our Healthcare Partner portal or by submitting the contact form above with the Clinic / Hospital Onboarding topic. Our city coordination team will reach out within 24 hours to assist with setup, digital token generation, and doctor roster mapping.
How do independent doctors register their OPD schedules?
Doctors can register their individual practices through the Doctor Registration page. Once verified, you gain access to digital queue management, automated waiting-room TV displays, prescription generation, and appointment slots for patients.
What is the Clinic Operations Core (COC) pilot program?
The COC pilot is a specialized queue and workflow engine designed to eliminate long clinic waiting times through live TV token displays, SMS/WhatsApp updates for patients, and digital counter management. Pilot clinics receive priority onboarding and complimentary setup support.
Is there a fee for patients to search doctors or book digital tokens?
No. Bharat Swasthya Setu provides patient discovery, OPD timing verification, and token tracking completely free of cost for citizens. Patients only pay their regular doctor consultation fee directly at the clinic.
Darbhanga

Start here

Pick your path in Darbhanga — care for patients, tools for clinics and partners.

Work with us

New here? List your clinic first. Already listed? Use your team login below.

Already a partner?

Front-desk & queue login

For clinics already listed with us. Run token queues, appointments and floor alerts — reception, compounders and doctors sign in here.

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Medical Representatives

Plan doctor and clinic visits, share offers, and grow your healthcare network.

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