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Trusted local health network

About Bharat Swasthya Setu

Coordinating verified healthcare in Darbhanga — one request, one best-match partner.

Bharat Swasthya Setu helps people in a city find clinics, laboratories, and pharmacies and coordinate a visit. An administrator reviews partner accounts before an approved-listing badge is shown. The platform does not diagnose, treat, or replace 108.

How it works

  1. 1
    Share your need

    Start with your mobile number and tell us what you need — doctor, lab, pharmacy, or follow-up.

  2. 2
    We match you

    Our routing engine assigns your request to the best available verified partner in your area.

  3. 3
    Get coordinated care

    The partner contacts you directly. You receive updates on WhatsApp when available.

  4. 4
    Clinic queue (COC)

    At participating clinics, book a token or appointment online, track your queue position, and get SMS or WhatsApp updates.

What we stand for

Simple public flow — start with just your mobile number

Hyperlocal coverage across Bihar

Verified partner network with admin oversight

WhatsApp-first coordination

3+
Partner types
24/7
Emergency routing
1:1
Patient-to-partner matching

Product capabilities — not a live marketplace headcount.

Pilot live

Live clinic queue

Book a token or appointment at City HealthCare — skip the waiting line. Darbhanga

Frequently asked questions

Is Bharat Swasthya Setu free to use?

Yes — booking a queue token or appointment through Bharat Swasthya Setu is free. Any consultation, lab, or medicine charges are paid directly to the clinic, lab, or pharmacy, same as an in-person visit.

How do I book a doctor appointment or queue token?

Search for a doctor, hospital, lab, or pharmacy from the homepage, choose one near you, and pick either a live queue token or a scheduled appointment slot. You will get a token number or confirmed time you can track online.

Which areas does Bharat Swasthya Setu serve?

Bharat Swasthya Setu currently serves Darbhanga, Bihar. A public page means the provider is listed. An approved-listing badge means a platform administrator marked that account. It is not a government licence or a medical-council certificate. Read the listing review page for the difference.

What is the digital Health Card?

The Health Card is a private profile tied to a mobile number. It opens on this device only after a one-time password. It is not a hospital medical record, and it is not visible to someone who only knows the phone number.

Is Bharat Swasthya Setu affiliated with the government or Ayushman Bharat (PM-JAY)?

No. Bharat Swasthya Setu is a private local care platform and is not affiliated with the Government of India, the Ministry of Health & Family Welfare, or Ayushman Bharat (PM-JAY).

What should I do in a medical emergency?

Call 108 for an ambulance or 102 for the medical helpline right away. Bharat Swasthya Setu is a booking and directory platform, not an emergency service — do not wait for an online booking during an emergency.

Need help right now?

Start a care request or view your Health Card.

Darbhanga

Start here

Pick your path in Darbhanga — care for patients, tools for clinics and partners.

Work with us

New here? List your clinic first. Already listed? Use your team login below.

Already a partner?

Front-desk & queue login

For clinics already listed with us. Run token queues, appointments and floor alerts — reception, compounders and doctors sign in here.

MR

Medical Representatives

Plan doctor and clinic visits, share offers, and grow your healthcare network.

External official links

Government health schemes

Check eligibility and apply on the official government websites below.

Bharat Swasthya Setu is a private platform. These are third-party official sites — BSS is not a government programme.

Ayushman Bharat (PM-JAY)

Free treatment up to ₹5 lakh per family per year at empanelled hospitals.

Learn more

ABHA Health ID

Official national digital health ID — create one free at abha.abdm.gov.in.

Learn more

Bihar state schemes

State health programmes and Mukhyamantri Chikitsa Yojana benefits.

Learn more
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